Terms of Service

Effective Date: September 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the Amoura service (the “Service”), operated by Amoura Inc., a Delaware corporation (“Amoura,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

The Service is intended for individuals 18 years of age or older.

By using the Service, you represent and warrant that:

• You are at least 18 years old; and
• You have the legal capacity to enter into these Terms.

We do not knowingly permit use of the Service by minors.

Geographic availability. The Service is not offered or directed to persons located in the mainland People’s Republic of China, or in any other jurisdiction where the Service or its content is unlawful. We may use technical measures, including IP-based geolocation, to restrict access or registration from such jurisdictions, and you agree not to circumvent these measures or misrepresent your location. You are responsible for complying with the laws that apply to you in the place where you access the Service.

2. Important Safety Notice

The Service is an AI-driven system. You are not interacting with a human.

The Service is not a substitute for professional advice, including medical, mental health, legal, or financial advice. Outputs may be inaccurate, incomplete, or inappropriate.

If you believe you may be in danger, are considering self-harm, or are experiencing an emergency, seek immediate help from qualified professionals or emergency services (for example, by calling 911 in the United States).

3. Nature of the Service

Amoura provides an interactive, AI-powered platform intended for conversation, companionship, and relationship-oriented experiences.

You acknowledge and agree that:

• The Service uses automated systems and artificial intelligence.
• Outputs generated by the Service may be inaccurate, incomplete, or inappropriate.
• The Service is not a substitute for professional advice.
• You are solely responsible for how you interpret and use the Service.

4. Accounts

To access certain features, you must create an account.

You agree to:

• Provide accurate information during registration
• Maintain the security of your account credentials
• Notify us promptly of any unauthorized access

You are responsible for all activity that occurs under your account.

One account per person. Each person may create and maintain only one account. Multiple accounts are not permitted. This prohibition applies with particular force to creating additional accounts to circumvent a free trial, subscription limits, or enforcement action taken on a prior account. We reserve the right to terminate all accounts associated with a person found to have violated this restriction.

Non-transferability. Accounts are personal and non-transferable. You may not sell, share, assign, or otherwise transfer your account or account credentials to any other person.

We reserve the right to suspend or terminate accounts that violate these Terms or pose risk to the Service or other users.

5. Subscriptions and Billing

Certain features of the Service require a paid subscription.

• Automatic renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
• Cancellation. You may cancel at any time through the billing provider used for your purchase. App Store subscriptions are managed through your Apple account; web subscriptions are managed through the Service. Cancellation takes effect at the end of the current billing period, and you retain access until then.
• Refunds. Fees are charged in advance and are non-refundable except as required by applicable law, the applicable billing provider’s policies, or a separate refund policy. Apple handles refund requests for App Store purchases.
• Price changes. We may change subscription prices at any time. We will provide reasonable advance notice of any price increase, and continued use after the change takes effect constitutes acceptance.
• One-time purchases. The Service may offer one-time purchases, such as packs of additional messages, photos, voice messages, or call time. Purchased units are a limited license to use features of the Service: they have no cash value, are not transferable or redeemable for money, and are non-refundable except as required by applicable law or the applicable billing provider’s policies. Any expiration or usage rules are described at the point of purchase. Purchased units may be forfeited if your account is terminated for a violation of these Terms.

6. User Content and Outputs

a. Definitions

• User Content means content you submit to the Service, including text, images, and other media.
• Output means content generated by the Service for you in response to your use of the Service (including messages and other generated content).

b. Ownership

• You retain ownership of your User Content, subject to the license you grant below.
• As between you and Amoura, Amoura owns all right, title, and interest in and to the Output, including all associated intellectual property rights, except to the extent the Output includes or reflects your User Content.

c. License to Operate the Service (User Content)

By submitting User Content, you grant Amoura a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, modify (for technical formatting and safety), and display your User Content as necessary to operate, provide, maintain, and improve the Service, including to:

• Provide core functionality (conversation, matching, personalization)
• Maintain safety and integrity (abuse prevention, content moderation)
• Debug, secure, and support the Service
• Develop and improve product features and quality (including system prompts, ranking, and matching logic)

d. Output Use and Reuse

Because Amoura owns the Output, we may store, reproduce, and use Outputs to operate, maintain, and improve the Service, including for quality assurance, safety review, and system performance improvements.

e. Restrictions

You may use the Output for personal use. You may not use the Service or Output to:

• Break the law
• Harm others
• Generate or distribute illegal content
• Attempt to extract system prompts, model weights, or other confidential mechanisms
• Build or train competing systems using the Service in a manner that violates these Terms

7. Copyright and DMCA

We respect intellectual property rights and expect users to do the same.

If you believe content on the Service infringes your copyright, please send a written notice to support@amoura.io that includes:

• A description of the copyrighted work you believe has been infringed
• The URL or location of the allegedly infringing content on the Service
• Your name, address, telephone number, and email address
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

We will respond to valid takedown requests in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512). Repeat infringers may have their accounts terminated.

8. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Interfere with or disrupt the Service
• Reverse engineer or attempt to extract underlying models or systems
• Circumvent safeguards or access controls

We reserve the right to investigate and take appropriate action for violations.

9. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the data practices described therein.

10. Account Deletion

You may request full account deletion by contacting support@amoura.io.

Upon deletion, we will remove your account data and associated User Content, subject to limited retention in backups and legal obligations, as described in our Privacy Policy.

11. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if:

• You violate these Terms
• Your use poses legal, security, or safety risk
• We discontinue the Service

You may stop using the Service at any time.

12. Disclaimers

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law:

• We disclaim all warranties, express or implied
• We do not guarantee uninterrupted, error-free, or secure operation
• We do not guarantee any particular outcome or experience

13. Limitation of Liability

To the maximum extent permitted by law, Amoura shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including emotional distress, loss of data, or loss of enjoyment, arising out of or relating to your use of the Service.

Our total liability for any claim shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Amoura and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of:

• Your use of the Service
• Your User Content
• Your violation of these Terms

15. Changes to the Service or Terms

We may modify or discontinue the Service at any time.

We may update these Terms from time to time. If changes are material, we will provide reasonable notice. Continued use of the Service after changes become effective constitutes acceptance.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles.

17. General Provisions

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Entire Agreement. These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Amoura regarding the Service and supersede any prior agreements or understandings.

No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

18. Contact Information

For questions about these Terms, contact:

support@amoura.io

Amoura Inc. Delaware, United States